YOUR DATA YOUR CONTROL
Your
Privacy
Matters
Privacy, made clear.
Your privacy matters. This short version explains what information we collect, how we use it, and the choices you have. Our full policy has all the details.
We collect only the information needed to provide our products, accounts and services.
You can choose how optional profile information and marketing preferences are used.
Payment credentials are handled through trusted payment providers.
You can request access, correction, account closure or deletion where permitted.
Know what we collect.
We collect information to process orders, protect accounts, improve your experience and keep you informed – without collecting more than we reasonably need.
Account details
Name, email, phone number, delivery and billing addresses, plus optional profile details.
Orders & rewards
Order history, products, delivery, returns, coupons, wish lists and Rewards activity.
Payments
Payment status, transaction references and limited display details provided by payment partners.
Website activity
Device, browser, pages viewed, searches and cookies used to operate and improve the site.
You stay in control.
You can update your details, manage communications and control many privacy preferences through My Account or by contacting our support team.
Access or update personal and account information.
Manage newsletter, promotional email and SMS preferences.
Opt out of marketing without stopping essential order and security messages.
We do not sell personal information as a standalone product. We share information only where needed to operate our services, protect customers, meet legal obligations or as otherwise explained in the full policy.
From collection to protection.
We collect
Information you provide, information created through website use, and information from service providers.
We use
To process orders, support customers, secure accounts, run Rewards and improve the Axonfit experience.
We protect
Using reasonable technical and organisational safeguards, including provider security and access controls.
We retain
Only for as long as reasonably needed for service, fraud prevention, accounting and legal purposes.
Who may receive your information?
We share information with trusted providers that help us process transactions, deliver orders, run our website and support customers.
Payments
Stripe, wallet, PayPal and buy-now-pay-later providers that process payments and prevent fraud.
Delivery
Warehousing, postal, courier, fulfilment and tracking providers that deliver orders.
Website & support
Hosting, WooCommerce, security, backup, email, live-chat and customer-support providers.
Marketing & analytics
Email, SMS, Rewards, analytics, advertising and social platforms used according to consent and law.
Privacy across your Axonfit experience.
Information is used for specific purposes across account, checkout, order, Rewards and customer-service journeys.
ORDER UPDATES
Confirmations, tracking, returns, verification and important service messages.
PROMOTIONAL CHOICE
You choose marketing preferences and can opt out at any time.
PROFILE DETAILS
Gender and date of birth are optional and may support suggestions or Rewards.
SAVED PAYMENTS
Providers store payment credentials and give Axonfit tokens or limited display details.
REWARDS
Points, coupons and birthday eligibility are managed through your member account.
SECURITY
Sensitive account changes may require a password or verification code.
Common privacy questions.
Quick answers to the questions customers are most likely to ask. The detailed PDF contains the complete policy.
We may collect identity, contact, account, order, payment, Rewards, support, marketing, technical and fraud-prevention information. Optional fields are clearly identified.
We use it to run accounts, process orders, arrange delivery, manage returns, provide support, operate Rewards, secure the website and improve customer experience.
You may request access or correction and may request account closure or deletion. Some tax, transaction, fraud and legal records must be retained.
Yes. Cookies and similar technologies may support security, cart and checkout functions, preferences, analytics and advertising. Available controls depend on the cookie category and website configuration.
We use reasonable safeguards and trusted providers. No online system is completely risk-free, so customers should also protect passwords and verification codes.
Questions about your privacy?
Contact our team for access, correction, account, marketing preference or privacy complaint requests.
This page is a plain-English summary. The detailed Axonfit Privacy Policy applies. Privacy rights and obligations depend on applicable law and the circumstances of each request.
Our Mission
At AxonFit, our mission is to empower everyone to move with confidence, style, and comfort. We create activewear that blends performance with fashion, helping you conquer every workout and embrace an active lifestyle. Because when you feel strong, anything is possible.
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